Micro Support Services

IMS features a state of the art point-of-sale system. Real time credit card processing takes place from the sales screen, saving users valuable time. There is no need for an additional credit card terminal. The authorization is done from within IMS.

IMS gives business owners control of the sales process and inventory. IMS has the ability to track costs, calculate sales statistics, and update the cost of goods sold. IMS fits your needs by providing a totally integrated approach for website sales, catalog sales, call centers as well as point of sale operations.

IMS can automatically generate emails as customer's orders begin to be processed. Once the order has been metered and is ready to ship, another email can be sent providing the customer with a tracking number. This allows customers to trace their website, catalog, or call center order from point to point during transit.

IMS Shipping module calculates the shipping costs on each item as the product sku is added to the customer's order. IMS is multi-carrier compliant and uses address validation and vendor compliant labels to reduce the number of returned shipments.

Inventory Control is a main function of IMS. Multi-location fully functional inventory management with ability to set reorder points and quantities, create kits and cross reference numbers. Users can also review item history and usage, establish quantity discounts, set items as taxable or non-taxable, track serial numbers and more.

IMS enables your company to streamline your purchasing practices. Streamlining will help save your company significant time and money. When inventory levels reach the reorder point, automatic purchase orders can be generated to bring on hand quantities back to a sufficient level as determined by your buyers or inventory managers.

The Accounts Receivable Module of IMS provides detailed customer information from the customer's master file and keeps up with account status. Selections are available for multiple ship-to addresses, shipping methods, ship via, bill to address options, credit limits, terms, discounts, multiple tax rates, or tax exempt options.

We design websites to help members communicate effectively. Our software integrates and communicates with other software such as Quickbooks, Fabsuite, Shelby and etc. This eliminates data from having to be re-keyed into multiple software databases. When the data is updated in the database, the data changes on the website.

IMS provides total inventory control with user rights assigned by the system administrator. Users have access to perform a real time inventory check for multiple locations, check for up-sell or cross-sell information, view buyer comments, and select to publish items to the internet shopping cart.

IMS shopping cart is fully integrated with IMS Inventory and Point of Sale modules. Items only need to be entered into IMS' Inventory module to be published on your website. Using IMS shopping cart software doesn't require any HTML, programming or web design skills. Easy to use web design, style, and formatting tools are built in so adding your logo, updating site colors, fonts, and other styles can all be achieved with just a few clicks of the mouse.

IMS completely replaces manual time card machines or hand written time records. It also eliminates the need for you to spend hours compiling your manual systems into a report to supply to your payroll department. Time Clock IMS provides LIVE payroll reports generated in just moments that are accurate to the second.

IMS Payroll offers the ability to import employee hours and generate and upload an ACH file for Direct Deposit or post individual payroll details directly into General Ledger. IMS Payroll can calculate Overtime, Double time, Sick pay, Holiday pay, as well as Medicare, Social Security, Federal and State withholding taxes and much more.